This shop consistently impresses me. Every time I am in, they reflect patience in explaining things, flexibility with my schedule, and a genuinely positive attitude from every employee. Their pricing is fair and competitive, and they always look for ways to save me money rather than upsell.
The owner even went above and beyond by giving me a ride across town to my rental car and helping load bags of horse feed into it. That level of care is rare. They truly value their customers, and it shows.
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Usuario
★★★★★vor 2 Monaten
I had a really great experience at All Around Auto Care and appreciated the length of detail that occurred after I bought my car there. They were very friendly and transparent while giving an honest assessment of what really needed to be done as it pertained to the maintenance items due for my vehicle. I knew some warranty-covered issues were going to be performed but they also detected another which was also covered, and they did an excellent job of communicating with AAA regarding these concerns. I also applaud the communication and cost breakdown given when asked, and the reports sent to me that could be accessed online were very beneficial and I subsequently was able to understand everything to be worked on for my car.
As an older citizen it is difficult at moments like a brand new tire that popped while going down the road at 70 miles an hour. I didn’t buy my new tires at Firestone but when I pulled into their shop I was greeted by the most sweetest gentleman named Anthony. He explained to me what happened to my tire and that it was defective. He said I purchased one of the best tires but it was a defect that was a hole in four different spots. He got the donut from the back of my car took the bad tire off and replaced it with the donut before I had two sips of coffee. He said you can be on your way now mam.
I couldn’t believe it when he said no charge to me!! How can I not give Firestone in Castle Rock a superior rate? Thank you again Anthony at Firestone!
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Usuario
★★★★★vor 2 Monaten
Very friendly staff! The guy that worked on my car was a sweetheart, and the front desk attendant helped navigate everything very smoothly. Would recommend. Also gave available discounts upon checkout. We love being neighbors with a trusty car care facility!
Meghan Schaefer
The Ruff House
Dog Daycare & Boarding
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Usuario
★★★★★vor 4 Monaten
We’ve had both our cars in for service, and had great results each time. The staff are knowledgeable and easy to work with. They got our vehicles in quickly, they gave us the diagnostics and recommended services, and got work done quickly. I feel like they focused on what was actually wrong, and didn’t pad the bill with unnecessary services or charges. We plan to keep coming back.