I have been a patient of this office for many years, but I have noticed a huge change in the operations of this office since the name change, and more specifically after private equity invested in this dental office. Now I feel that I am constantly being pushed for services and additional costs that I do not need. Many examples I will share:

I have two cleanings a year included with my insurance. For years, at this and other dental offices, I received positive feedback about my dental health, since I do not even remember when I last had a cavity. During a visit in late 2025 for a regular cleaning, the hygienist said that they wanted to do a “deep cleaning” instead of a regular cleaning. She provided the reasons and didn’t touch my teeth that day. I agreed, thinking it was also covered by insurance.

To my surprise, when I attended the deep cleaning appointment, they told me upfront that I needed to pay about $360 out of pocket. I was surprised and asked for an itemized estimate. They listed a bunch of items I did not need, such as a laser service and more. I was not happy that I had to pay out of pocket but agreed to the service. In the end, the deep cleaning was very similar to a regular cleaning, just a little longer, and honestly, I didn’t feel any difference. I also feel that a regular cleaning would have been enough in my case.

A similar situation occurred during a regular cleaning visit, where I was told that the computer was showing some red flags on some areas of my teeth. I didn’t feel anything unusual, and even the dentist came and visually checked my teeth and saw nothing. But since the computer showed those red-flag spots, they insisted on additional X-rays. Again, I was reluctant and unhappy about the unscheduled X-rays, but I agreed. As you can imagine, the X-rays showed nothing concerning, but they received extra income for the service instead of just the regular cleaning visit.

Lastly, during the checkout of a previous cleaning, the hygienist included a rinse product that they are now selling, and I had to explicitly say I didn’t want it to avoid it being included in the out-of-pocket bill.

All in all, after the private equity takeover, I feel constantly pressured for extra services. I am not happy about it and am seriously considering joining another practice. I miss how the office operated before.

I had an outstanding experience with Dr. Gonzalez and the entire team at Fox Creek Dental. From the moment I walked in, everyone was warm, professional, and attentive. Dr. Gonzalez took the time to explain every step of my crown procedure, answered all my questions thoroughly, and made sure I was completely comfortable the entire time.

The crown placement itself was flawless — it fits perfectly, looks completely natural, and feels just like my real tooth. I was impressed by the precision, attention to detail, and how gentle the entire process was.

Dr Gonzalez is one of a kind. He is extremely knowledgeable and combines remarkable dental skill with genuine compassion and great communication. I can’t recommend Dr. Gonzalez and his team enough.

For my entire adult life I have hated going to the dentist. It was always painful and they were so pushy, but now I have found Espire Dental!!! Today Amanda and Lexi provided me the most amazing cleaning and check up. They were informative but not push!

I also was impressed with the front desk staff. I arrived a little early and they provided me periodic updates so I ever felt forgot/ignored even though I was early.

My teeth are sparkling clean and I’m so happy!
Thanks to the entire team for making my experience amazing tonight!!!

All employed at Espire were So Very Helpful, Knowledgeable, Thoughtful and Most Efficient. Always Listening, I did not feel at all that I was being Rushed or Hurried!!
I Highly Recommend this Dental Practice; Espire Dental , My Dentist, to All.
With Kind Regards,
Jeanie Brown aka. Ziggy B.

I had a great cleaning by Lexi this week. I was comfortable, she was thorough and was taking care to keep an eye on my X-rays as she worked. Dr Gonzales diagnosed an issue I mentioned and gave multiple options for the fix. No pressure, just information.