I’ve been coming here for about 6–7 years. The dental assistants are always excellent. They are friendly, professional, and do a great job. The doctors are kind as well, but there’s been a lot of turnover so I rarely see the same provider twice. I’ve also run into a few issues with chart accuracy and billing/insurance estimates, which has been frustrating. Overall, I appreciate the staff and the care I receive, but I hope to see more consistency and accuracy moving forward.
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★★★★★vor 3 Monaten
Dr. Vinny and the hygienists are great. If you want a dentist who cares, this is the place to go. Thank you all so much for bringing life back into my smile. 🩷
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Usuario
★★★★★vor 9 Monaten
This office is all about the money and not the patient, nor do they provide any kind of warranty for their work! I had a crown procedure last year and it has come off twice since and now they are telling me they will not do anything further without paying over $1000 out of pocket to fix it. The assistant was very nice but the receptionist was very rude and argued with me and didn’t care how I felt or what I had to say. They also kept my crown and didn’t give it back to me when there was nothing wrong with it, it just needed to be put back on.
After what Four States Dental called: a simple Crown that failed. Then proposed a 3-step, somewhat easy, treatment plan to fix the problem which I agreed to. Turned out to be anything but Easy or 3-Step. After day One, of Trauma, Chipped teeth, and infection, and Three different Dentist
(not Assistants )working in my mouth, I’ve never made it past the first Step.Then they After canceling (or rescheduling) my next appointment without Being told until I arrived.
It now would be another month and I would have to go to Neosho for now on to finish or complete treatment. I’ve reached out trying make contact which Dr Kunkel (several times) for Direction and advise with no response for months now. Now the first contact from Four States Dental ( waiting months) in the form of a text is that I’M GOING TO BE CHARGED a late cancellation fee if I don’t keep a Cleaning Appt. Or confirm it. (REALLY ?)
I’m guessing Or Thought since my insurance company HAS paid them for some or all of the treatment plan billed, Dr. Kunkel or Someone would have reached out!!
I’m left with a hole in my mouth or Gums and some chipped teeth. ???
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Usuario
★★★★★vor einem Jahr
Four states dental team are just the best! I’ve had the pleasure of having Doctor Dodo and Doctor Miller. They and their whole team are just wonderful. I can’t even express how great this place is! When I was a child, I was talked down to by a dentist, and I am so happy to know that these dentists care and they never ever do that and they always make sure you’re comfortable. If you need chapstick, they have some for you. If you need water, a pillow or a blanket, it’s there for you and if you need a pat on the shoulder that’s also there for you. They really do care at four states dental five stars to each and every one of you!! ❤️